Associate Level Software Business Analyst Program Syllabus

Preparatory Module 0 :IT Industry Fundamentals for Business Analysts ( Applicable for those who do not belong to IT industry)

• Section 1 : Software Development Life Cycle
• Section 2 : Software Development Methodologies – Water Fall, Iterative, Agile etc.
• Section 3: Types of Software Projects – Greenfield, Migration, Product Customization, Maintenance etc.
• Section 4: Software Testing, Test Plans,  Test  Automation, Black Box and White Box Testing
• Section 5: IT Implementation
• Section 6 : IT  Deployment Environments – SAAS, On Premise, Client Server etc.
• Section 7: Software Licensing, Subscription and Sale Models
• Section 8: Project Development  Vs Product Development 

Module 1: IT Business Analysis Essentials

• Section 1 : Activities of an IT Business Analyst
• Section 2 : Analysis, Business Analysis, IT Business Analysis defined
• Section 3: Objectives of Business Analysis 
• Section 4: Business Analysis Core Concept Model
• Section 5: Who is an IT Business Analyst
• Section 6: Business Analysis Levels or Views
• Section 7: Business Analysis Framework and Techniques
• Section 8 : IT Business Analysis Software
• Section 10: IT Business Analyst Skills
• Section 11: IT Business Analyst Career Path and Salaries

Module 2 : Business Process Analysis

• Section 1: What is a Business Process
• Section 2: Critical Analysis of a Business Process
• Section 3: Business Process Analysis Sparx System Framework
• Section 4: Business Process Mapping & Flow charting 
• Section 5: As Is – To Be Analysis  For a Business Process
• Section 6: Business Process Mapping and Modelling Frameworks
• Section 7: Business Process Mapping and Modelling Software
• Section 8: Business Process Re-Engineering & Re-Design
• Section 9: Business Process Automation and Disinter mediation
• Section 10: Business Process Simulation

Module 3: Requirements Process – The Core of IT Business Analyst Activity

• Section 1: What is a Requirement
• Section 2: Attributes of Requirements
• Section 3: Importance of Requirements for IT Projects
• Section 4: Types of Requirements : Business, Enterprise, Solution, Stakeholder, Transition
• Section 5: Functional and Non Functional Requirements
• Section 6: Overview of Requirements Engineering and Management
• Section 7: Requirements Basics : Mapping, Modelling, Traceability Matrix, Tracking
• Section 8: Business Process Re-Engineering & Re-Design
• Section 9: Important Requirement Process Steps : Elicitation, Analysis, Documentation, Validation, Management
• Section 10: Requirement Software Companies

Module 4: Stakeholder Analysis

• Section 1: Stakeholder Definition
• Section 2: Importance of Stakeholder
• Section 3: Stakeholder Identification – Onion Diagram
• Section 4: Stakeholder Identification – Wheel
• Section 5: Stakeholder Classification – Power Influence Matrix
• Section 5: Stakeholder Engagement Techniques – Power/Influence Vs Interest 
• Section 6: Stakeholder RACI Chart

Module 5: UML – Unified Modelling Language

• Section 1: History of UML , its founding fathers and role of OMG (Object Management Group)
• Section 2: UML Diagrams –UML  Structure and UML  Behavior Diagrams
• Section 3: Important UML Diagrams for IT Business Analysts
• Section 4: Overview of UML Structure Diagrams
• Section 5: Class Diagrams
• Section 6: Activity Diagrams
• Section 7: Use Case Diagrams
• Section 8: State Machine Diagrams
• Section 9: Sequence Diagrams
• Section 10: Deployment Diagrams
• Section 11: Other UML Diagrams

Module 6: Microsoft Visio 

• Section 1: Importance of MS Visio
• Section 2: MS Visio Versions and Add Ons
• Section 3: What Visio can do for IT Business Analysts
• Section 4: Starting MS Visio 
• Section 5: Various Visio File Types and Extensions
• Section 6:  Visio Ribbons, Menu and Pages
• Section 7: Utilizing, Creating and Mastering  Visio Shapes
• Section 8: Creating and Utilizing Visio Stencils
• Section 9: Mastering Visio Connectors
• Section 10: Mastering Visio Pages
• Section 11: Preparing Wireframes & Screen Mockups
• Section 12: Preparing Website maps
• Section 13: Preparing Flowcharts in Visio
• Section 14: Preparing UML Diagrams in Visio
• Section 15: Preparing Business Process Model and Notation Diagrams
• Section 16: Automating Visio through VBA
• Section 17: Recording Macros in VBA

Module 7: Business Process Model and Notation

• Section 1: What is BPMN
• Section 2: Origin of BPMN -BPMI (Business Process Management Institute) and OMG (Object Management Group)
• Section 3: BPMN – Notations
• Section 4: Importance of BPMN
• Section 5: Types of Process Modelling – Process Maps, Models, Descriptions
• Section 6: BPMN Elements : Flow Objects, Data, Swim Lanes, Connecting Objects, Artifacts
• Section 7: BPMN Softwares : Bizagi, Oracle BPM, Calypso
• Section 8: BPMN Diagrams : Process, Choreographies and Collaboration

 

• Module 8: Bizagi Business Process Modeller
• Section 1: Overview of Bizagi BPM Suite
• Section 2: Process Modelling - Essentials
• Section 3: Modelling – Activities, Events, Gateways, Transactions
• Section 4: Best Practices & Common Modelling Errors
• Section 5: Business Rules and their Implementation in BPM
• Section 6: Work Allocation and Activity Assignment in Bizagi

Module 9: Business Analysis Planning and Monitoring

• Section 1: Plan the Business Analysis Approach
• Section 2: Plan Stakeholder Engagement
• Section 3: Plan Business Analysis Governance
• Section 4: Plan Business Analysis Information Management
• Section 5: Identify Business Analysis Performance Improvements
• Section 6: Plan Requirements Management Process
• Section 7: Manage Business Analysis Performance

 

Module 10: Requirements Elicitation & Collaboration

• Section 1: Elicitation : What and When
• Section 2: Elicitation Tasks
• Section 3: Prepare for Elicitation
• Section 4: Conduct Elicitation Activity
• Section 5: Document Elicitation Results
• Section 6: Confirm Elicitation Results
• Section 7: Manage Stakeholder Collaboration

 
Module 11: Requirements Analysis

• Section 1: Requirements Analysis : What and When
• Section 2: RA : The Business Analyst Tasks
• Section 3: Prioritize Requirements
• Section 4: Specify and Model Requirements
• Section 5: Define Assumption and Constraints
• Section 6: Verify Requirements
• Section 7: Validate Requirements

 Module 12: Requirements Management and Communication

• Section 1: Requirements Management and Communication : What and When
• Section 2: Requirements Management and Communication Tasks
• Section 3: Managing Solution Scope and Requirements
• Section 4: Managing Requirements Traceability
• Section 5: Manage Requirements for Reuse
• Section 6: Manage Requirements Package
• Section 7: Communicate Requirements

Module 13: Solution Assessment and Validation

• Section 1: Solution Assessment and Validation : What and When
• Section 2: Asses Proposed Solution
• Section 3: Allocate Requirements
• Section 4: Asses Organizational Readiness
• Section 5: Define Transition Requirements
• Section 6: Validate Solution
• Section 7: Evaluate Solution Performance
• Section 8: Requirement Management

Module 14: Enterprise IT Analysis

• Section 1: Analysis Revisited - Industry, Enterprise, Project ,  Process
• Section 2: What is  an Enterprise
• Section 3: Enterprise - Mission, Vision, Values, Strategies, Objectives
• Section 4: Enterprise IT Analysis – What, When, Why, How, By/For Whom
• Section 5: Enterprise IT Analysis Activities & Task List
• Section 6: Defining  the Business Need
• Section 7: Assessing  Capability Gaps
• Section 8: Determining Solution Approach
• Section 9: Define the Solution Scope
• Section 10: Preparing Business and Enterprise IT Architecture
• Section 11: Enterprise IT Analysis Useful Techniques – Alfred Chandler’s Strategy Tribology, McFarlan’s IT Grid, Gartner’s Hype curve
• Section 12: Enterprise IT Analysis Frameworks – Zach man’s, TOGAF

Module 15: Agile Business Analysis

• Section 1: Agile Software Development – An Overview
• Section 2: Agile Manifesto and Philosophy
• Section 3: Agile Methodology
• Section 4: Agile Business Analysis
• Section 5: Scrum
• Section 6: Xterme Programming

Module 16: SQL and Database Concepts for the IT Business Analyst

• Section 1: Database concepts and the 3rd Normal Form, Primary Key, Foreign Key and Database design
• Section 2: SQL Data Definition Language Statements : Create, Alter and Drop
• Section 3: SQL Data Manipulation Language Statements : Insert, Update and Delete
• Section 4: SQL Data Query Language : Select
• Section 5: SQL DCL : Grant and Revoke
• Section 6: SQL TCL Commit, Savepoint, Rollback
• Section 7: Basic DBA concepts

Module 17: Software Test Management & User Acceptance Testing for the IT Business Analyst

• Section 1: Software Testing and its importance
• Section 2: Black Box, Box and and Grey Box Testing
• Section 3: Manual and Automation Testing
• Section 4:Automation Testing Tools : Silk, Load runner
• Section 5: Successful User Acceptance Testing for the IT Business Analyst
• Section 6: Software Testing at the client site for every release
• Section 7: Managing client / development team relationship under environments where a release has failed